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West Auckland

The Well

We are open!

Community cafe is open Wed to Fri 9-3

Foodbank is open Wed to Fri 10-3

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We are a cafe based in West Auckland, County Durham opened for over 9 years. We offer table service and want to ensure that it's a safe environment for everyone to come to and enjoy a drink, snack and cakes. Prices for coffee start at £1.50 for a cappacino.

As part of being the community's cafe we also offer various services including a foodbank through County Durham Foodbank which was planeted by the Trussell Trust. We understand how difficult it can be when people have no money to buy food especially with the pressures people experience at the moment.


18th, 19th and 20th November 2020

Collection point for the Shoebox appeal. If possible can you drop them off at the rear entrance of The Well

Collecting for Christmas hampers to support people who might struggle over Christmas. Here are some suggested items. We are not putting alcohol products in the hampers.

1. Tinned Ham

2. Christmas Pudding

3. Christmas Cake

4. Mince Pies

5. Box of Biscuits

6. Children's Selection Box

7. Box of Chocolates

8. Large Bars of Chocolates

9. Savoury Snacks

10. Other Treats that you think might put a smile on someone's face


Community cafe is open Wed to Fri 9-3

Foodbank is open Wed to Fri 10-3

We offer service at your table and Tack and Trace as well as sanitisation stations. We want to create a safe environment for all of our customers and therefore we request that everyone follows current Government guideline.

Come down for a coffee and food.

Our address

46 East Green,

West Auckland,

Bishop Auckland

County Durham

DL14 9HJ


Get in contact

Please get in contact with us either by phone during opening hours

01388 834005 Through Social media or send us a message.



  • Do I have to wear a facecovering (mask) when coming to The Well?

Unless medically exempt all customers must wear a face covering (mask) when entering The Well and also when moving around, for example to go to the toilet or leave the premisies.

  • Do you have sanitisers available?

Yes we do and ask customers to use them when entering and leaving The Well.

  • Is there a track and trace at The Well?

Yes there is a track and trace service. The NHS track and trace is availabe and we provide a poster for you to scan. If you do not have access to this service we ask customers to use our manual process where we hold your information for 21 days. In line with government guidelines.

  • How do I get a referal to the Foodbank?

Please contact the organisation that is supporting you at the moment and they should be able to refer you.

  • I would like to make a food donation. Is this possible?

We appreciate your food donations as they keep the foodbanks stocked up to be be able to support people in most need. All that we ask at the moment is that if possible can you drop your food donations off at the rear of The Well. Please give us a call and we can give you directions and ensure we are ready to receive your kind donation on 01388 834005 during opening hours.

  • How do I find out more about the foodbank

Please visit